Terms & Conditions
Welcome to Rooted Resilience Behavioral Consulting
These Terms and Conditions ("Terms") outline the rules and regulations for the use of Rooted Resilience Behavioral Consulting's website and services. By accessing this website and/or scheduling services, you accept these Terms in full. If you disagree with any part of these Terms, please do not continue to use our website or services.
1. General Information
Rooted Resilience Behavioral Consulting ("we," "our," or "us") is a private, virtual behavioral consulting practice owned and operated by Hannah Cape Bernstein, M.Ed., LBA, BCBA. Our services are designed to support individuals and families in building resilience and well-being through a combination of Applied Behavior Analysis (ABA) and Acceptance and Commitment Therapy (ACT) principles. All services provided are for informational and educational purposes and do not replace the advice or care of a licensed medical professional.
2. Eligibility
To access our services, clients must be:
18 years of age or older, or have parental/guardian consent if under 18.
Residing in a location where virtual behavioral services are legally permitted.
By engaging in our services, you confirm that you meet these eligibility requirements.
3. Scope of Services
Our services are virtual and include:
Individualized behavioral support based on ABA and ACT principles.
Caregiver consultation and coaching.
Professional mentorship for emerging ABA practitioners.
We do not provide diagnostic, medical, or crisis intervention services. For emergency mental health assistance, please contact emergency services in your area.
4. Privacy and Confidentiality
At Rooted Resilience Behavioral Consulting, we respect and protect your privacy. Personal information collected from clients is used solely for service provision and communication purposes. Your information will not be shared with third parties without your explicit consent, except where required by law.
For more details, please review our [Privacy Policy] (insert hyperlink if separate Privacy Policy page exists).
5. Payment and Cancellations
Payment Terms:
Payment for sessions is due before or at the time of service, based on the pricing agreed upon during the initial consultation.
Accepted payment methods include [insert payment methods, e.g., credit card, PayPal].
Cancellations and Refunds:
Sessions canceled within 24 hours of the scheduled time will incur a cancellation fee. No-shows or last-minute cancellations may be billed at the full session rate.
Refunds may be issued on a case-by-case basis for pre-paid services, less any applicable fees.
6. Intellectual Property
All content on this website, including text, graphics, logos, and materials provided in sessions, are the intellectual property of Rooted Resilience Behavioral Consulting. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited without prior written consent.
7. Limitation of Liability
Rooted Resilience Behavioral Consulting and its owner, Hannah Cape Bernstein, are not liable for any damages, losses, or injuries resulting from the use of our services. Services are provided as-is, and while every effort is made to ensure quality, the outcomes may vary based on individual client circumstances. Any actions taken based on recommendations are solely the client’s responsibility.
8. Changes to Terms and Conditions
We may update these Terms periodically to reflect changes in our practice or legal requirements. Clients will be notified of significant updates via email or website announcements. Continuing to use our services after an update constitutes acceptance of the new Terms.
9. Contact Information
For questions or concerns regarding these Terms, please contact Hannah Cape Bernstein, M.Ed., LBA, BCBA at:
Email: hannah@rrbehavioralconsulting.com
Phone: (850) 556-6690
Address: 2148 SW Sunnyside Ave., Oak Harbor, WA, 98277
By using Rooted Resilience Behavioral Consulting’s website or engaging in services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.